FAQ
The Most Common Questions
What is 1-2 Gram Jewelry?
‘1-2 Gram Jewelry’ is commercial term used for ‘1-2 Gram gold forming Jewelry’. 1 g gold jewellery is not actual gold, but rather a covering of 22k gold! Be it earrings, necklaces, rings, or bangles everything is available in 1 g Jewellery.
Does it contain 1-2 Gram pure gold?
No , the mixture coated on the copper based jewelry does not contain 1-2 gram pure gold, and nor do we charge for real gold.
How to care One Gram Jewelry?
- Keep jewellery in a plastic bag.
- Chemicals and perfumes to be avoided directly or indirectly.
- Avoid keeping jewellery in cotton, velvet, rexine bags, boxes, or cloth. …
- While wearing your favourite jewellery, avoid dragging it as it will directly remove the protective coating and gold.
What is the process of placing an Order with RC Akshaya?
- Open shop page.
- Select the product.
- Select the product.Add to cart & Checkout invoice.
- Pay Debit / Credit card or UPI / Scan & Pay.
- Place an Order.
- You will receive an order confirmation email to the e-mail you provided while placing your order.
Who are we? What makes RC Akshaya different?
RC Akshaya is different because we offer you an exquisite range of fine jewellery designs from India and a unique and hassle free online shopping experience that you’re sure to enjoy. Our jewels are the best quality and original stones are studded.
Can I change my shipping address after I have place an order?
Until your order is ready to be shipped, you can change the shipping address. Please contact our Customer support team at 0422-4212721 for assistance. For orders that are ready for dispatch, we will be able to reship it to your new address as soon as the consignment is returned back to us.
How Do I Track My Order?
Please log in to your RC Akshaya account and click “track your order” section of your account. Enter the Order id and registered email address to know your order status.
How do I make a payment for a RC Akshaya purchase?
BlueStone offers multiple methods to make payments for your order: Scan and pay, Credit Card & Debit Card, Net Banking and UPI transaction. All Credit/Debit card details remain confidential and private. RC Akshaya and our trusted payment gateways use SSL encryption technology to protect your card information.
Is cash on delivery available?
Cash on delivery facility is not available and RC Akshaya accepts orders only confirmed online payment orders.
Is refund the amount is available for damaged product?
No, the amount was not refund any situation. The replacement is a solution for the damaged product.
Do I Need an Account to Place an Order?
No, You need not an account for place an order. You must enter all your personal information and shipping address with pincode.
How Should I to Contact if I Have Any Queries?
Need help? Think we could have done something better?
We are listening and happy to do what we can to improve. Please let us know. We can be reached at [email protected] or at 0422-4212721 between 10 am-9.30 pm, 7 days a week.
Our registered office address is:
RC Akshaya one gram designer jewellery :